Student Accommodation Manager

Property Management

Ref: 621Tuesday 28 July 2020

Salary - Competitive + Great Benefits

Our client are an established provider of PBSA (Purpose Built Student Accommodation) across the UK. They are currently looking for an experienced Student Accommodation Manager to oversee their impressive site in Durham.

The role of an Accommodation Manager is varied.You will be involved with the smooth running of the building and operations, to support in every aspect of the day to day management of the accommodation and associated services including: marketing, event coordination. building management, tenancy administration, customer relations and development of student experience and much, much more!

Role outline:

  • To oversee all operations within the building including FM, H&S compliance and management of the on site team
  • Ensure excellent customer service standards within the building and management of incoming queries/complaints
  • Oversee the student letting cycle to include some marketing activities, scheduling for availability, viewings, check in and out, inspections, tenancy agreements, rent & arrears management, student safe keeping & head office documentation.
  • Relationship management with key stakeholders such as the University and local authorities
  • Development of student experience programmes including the organisation of regular on site events
  • Budget management and reporting

To be considered for and be successful in this role you will need to be 100% customer service focused, self-motivated, well organised and great under pressure. 

This is a great opportunity for someone who is looking to further develop their career within student accommodation and an expanding company and who wants a genuine opportunity to influence and shape the business moving forward.