Student Accommodation Manager

Property Management

Ref: 617Thursday 23 July 2020

Salary - Competitive + Great Benefits

Our client are looking for a Student Accommodation Manager to oversee their site in Leicester.

We are looking for candidates with experience in hospitality, leisure, hotels, serviced apartments, hotels, student accommodation or similar experience within property/block management.

If you live in the local area and are looking for a customer centric & people focused property management role this would be perfect!

The role of an Accommodation Manager is varied. You will be involved with the smooth running of the building and operations, to support in every aspect of the day to day management of the site and associated services including: marketing, event coordination, building facilities management, tenancy administration, customer relations and development of resident experience and much more.

Listed below are an outline of duties, however, if you are amazing with customers in a face to face environment and/or currently working in any of the sectors above then we want to hear from you.

Role outline:

  • To oversee all operations within the building including FM, H&S compliance and management of a small on site team
  • Ensure excellent customer service standards within the building and management of incoming queries/complaints
  • Oversee the tenancy letting cycle to to include some marketing activities, scheduling for availability, viewings, check in and out, inspections, tenancy agreements, rent & arrears management & head office documentation.
  • Relationship management with key stakeholders and local authorities
  • Development of resident experience programmes including the organisation of regular on site events
  • Budget management and reporting

To be considered for and be successful in this role you will need to be 100% customer service focused, self-motivated, well organised and great under pressure. 

This is a great opportunity for someone who is looking to develop their career within an expanding company and who wants a genuine opportunity to influence and shape the clients business moving forward!